Puretone Hearing Clinic -Registered Audiologists Surrey and Vancouver
Book a Hearing Test
Puretone Hearing Clinic -Registered Audiologists Surrey and Vancouver
Book a Hearing Test

Hearing Tests for Clear Answers

Something does not sound quite right. Maybe conversations are harder to follow. Maybe your ear feels blocked. Maybe the TV has slowly crept louder, or current hearing aids are no longer helping enough.
A hearing test is usually the simplest place to start. It helps clarify whether the issue is hearing loss, tinnitus, a blocked ear, a middle-ear concern, or hearing aids that need review, adjustment, or a better hearing aid fitting.
At Puretone Hearing Clinic, a hearing test is not just listening for beeps. It is a careful Audiological Assessment with a Registered Audiologist that looks at hearing levels, speech clarity, ear health, listening comfort, and the real-life situations where hearing has become harder.
For some patients, the result is reassurance and a useful baseline. For others, the next step may be tinnitus guidance, a Hearing Aids Second Opinion, or a discussion about Prescription Hearing Aids.
Visit us in Surrey — Scott Road, Surrey — King George Boulevard, White Rock, or Vancouver — Main Street.
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  • Registered Audiologists
  • Audiologist-Led Testing
  • Current Hearing Aid Review
  • Clear Results
  • No Referral Required

Do I Need a Hearing Test?

If everyday listening feels harder than it used to, it is worth checking.
Many people wait because they are not sure whether their hearing has really changed. These are common reasons to book a hearing test.
  • You often ask people to repeat themselves
  • The television volume keeps getting louder
  • Phone conversations sound muffled
  • Restaurants or group settings leave you feeling tired
  • You miss words in background noise
  • Family members notice more misheard conversations
  • One ear feels blocked, full, or unclear
  • You hear ringing, buzzing, or sound-related strain
  • You already wear hearing aids but still struggle with clarity or comfort
If you already wear hearing aids and still struggle, updated testing and a Hearing Aids Second Opinion may be the better starting point.
It is usually better to get a baseline early than keep adapting around the problem and giving up independence one difficult conversation at a time.

Why Hearing Changes Can Feel Like Everyone Else Is Mumbling

Most hearing changes show up first as effort, not sudden silence.
People often notice hearing changes gradually. A spouse repeats themselves more often. Phone calls sound less sharp. Restaurants feel harder. Group conversations take more energy than they used to.
It is not always hearing loss. Sometimes the main issue is speech clarity in background noise. Sometimes tinnitus is part of the picture. Sometimes there is a simpler physical cause.

Possible Results:

  • Your hearing is stable, and we create a baseline for future comparison
  • A physical cause, such as blockage, may be contributing to the problem
  • Tinnitus may be part of the picture
  • A hearing change is present, but monitoring is still appropriate
  • Prescription Hearing Aids may be worth discussing
  • A Hearing Aids Second Opinion may be helpful if you already wear hearing aids
  • A specialized pathway, such as cognitive screening or occupational testing, may be appropriate
A hearing test does not commit you to treatment. It gives you information so you can make a better decision. If hearing aids are appropriate, your Audiologist explains what that pathway looks like — including hearing aid fitting and Real-Ear Measurement verification — without pressure to decide that day.
That uncertainty can be frustrating. An Audiological Assessment helps separate the possibilities so you are not left guessing.
Once the reason is clearer, the next decision usually feels easier.

What Your Results May Show

Not every hearing test leads to the same answer. That is why the test matters.
An Audiological Assessment helps separate different possibilities. The right recommendation can look very different from one patient to another.
The purpose is not to force one answer. The purpose is to understand which path fits your results.

What Your Results May Show

Tinnitus support works best when the process is calm, structured, and based on your hearing picture.
Tinnitus care should not be guesswork. Your Registered Audiologist begins by understanding your hearing, your symptoms, current hearing aids if you use them, and the situations where the sound feels most intrusive.
01

Conversation and Ear Check

Your Audiologist begins by discussing what you have noticed, then checks your ears for anything physical that may be affecting hearing.
02

Pure Tone Audiometry

This measures the quietest sounds you can hear at different pitches. It helps map your hearing levels and shows where hearing may have changed.
03

Speech Audiometry

This checks how clearly you understand spoken words. For many patients, speech clarity matters more than volume alone.
04

Tympanometry

This checks how the eardrum and middle ear are working. It can help explain pressure, fluid, congestion, or why an ear may feel blocked or muffled.
05

Acoustic Reflex Testing

When needed, this adds more information about how part of the hearing system responds to sound.
By the end of the appointment, you should understand your results and your options.

Bought Hearing Aids Somewhere Else or Still Struggling?

Many patients come to Puretone because they are not looking for just another hearing aid. They are looking for a clearer explanation and a better result.
Some patients assume they are permanently tied to the clinic where they originally purchased their hearing aids. That is rarely true.
If you already wear hearing aids from a chain clinic, big-box provider, or another clinic and still struggle with speech clarity, whistling, comfort, or background noise, an Audiologist can often help identify what is missing.
Sometimes the original fitting was not measured carefully enough. Sometimes the technology no longer fits your listening needs. Sometimes your hearing profile has moved on since the devices were first set up.
A Hearing Aids Second Opinion lets your Audiologist review your current technology, check whether the fitting can be improved with Real-Ear Measurement, and explain honestly whether fine-tuning, repair, verification, or an upgrade is the better next step.
You are not locked into a disappointing result just because that is where you started.
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Why Verification Matters More Than the Brand

Brand matters, but Audiologist-led hearing aid fitting accuracy matters more.
Many patients assume the most important decision is choosing the right hearing aid brand. Brand can matter, but even excellent technology can disappoint if it is not set correctly for your ears.
Real-Ear Measurement checks how sound is actually performing inside your ear canal. This matters because every ear is shaped differently. A setting that looks correct on a computer screen may still need adjustment once your Audiologist measures it in the ear.
  • We measure sound in your ear
  • We compare the result to your hearing needs
  • We fine-tune for speech understanding and comfort
  • We fine-tune for speech understanding and comfort

Frequently Asked Questions About Hearing Aids

No. The right technology level depends on your hearing and your daily life. If you spend a lot of time in background noise, stronger technology may be worth considering. If your listening needs are quieter, another level may be the better fit. Your Audiologist will help you decide.

Many hearing aids perform well for about five to seven years with proper care and follow-up. The right time to upgrade depends on your hearing, your technology, and your daily listening needs.

Some patients notice benefit quickly, but adjustment is still a process. Your brain needs time to adapt, and follow-up fine-tuning with your Audiologist is often part of getting the result right.

A hearing aid store may focus mainly on the product. An Audiologist-led clinic starts with testing, explanation, hearing aid fitting accuracy, and follow-up care. Puretone is built around Registered Audiologist-led assessment and verified fittings.

They can help, especially when the technology is chosen carefully and verified with Real-Ear Measurement. The goal is to improve speech understanding and reduce listening effort, not simply make everything louder.

Yes. A full hearing test with an Audiologist is the first step, because hearing aids need to match your hearing levels, speech understanding, comfort, and daily communication needs.

Yes. A Hearing Aids Second Opinion can help your Audiologist determine whether your current hearing aids need better adjustment, verification, repair, or replacement.

Yes. Rechargeable Hearing Aids, Custom Hearing Aids, Bluetooth options, and discreet styles are available. The best choice depends on your hearing, dexterity, ear shape, and daily needs.

Yes. Many patients bring a spouse, adult child, or caregiver. This can help everyone understand the results, the recommendation, and the next step.

No. As an independent clinic, Puretone works with major hearing aid manufacturers. Recommendations are based on your hearing needs, listening environments, comfort, and long-term benefit.

Why Hearing in Background Noise Feels So Tiring

Background-noise difficulty is usually a speech clarity problem, not just a volume problem.
Most people do not first notice hearing changes in a quiet room. They notice them when life gets noisy — in restaurants, family gatherings, group conversations, meetings, or busy public places.
You may hear that someone is speaking, but miss the words clearly enough to keep up. That extra effort can become exhausting. Over time, people often start avoiding noisy places or leave social situations feeling worn out.
Well-matched Prescription Hearing Aids, selected and fitted by a Registered Audiologist, are designed to support speech understanding, reduce strain, and make communication feel more natural in the places where life actually happens.
That is why the right Audiologist-led hearing aid fitting can feel like relief, not just amplification.

Take the Next Step Toward Clearer Hearing

Whether you are exploring hearing aids for the first time, looking to improve older technology, or wondering why your current hearing aids are not helping enough, an Audiologist at Puretone will guide the next step clearly.
The goal is not simply to own hearing aids. The goal is to hear speech more comfortably, reduce listening effort, and stay more confident and independent in everyday life.
You do not need to know the answer before you book. Start with an Audiological Assessment, and your Audiologist will help you understand what will help most.
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  • Clearer speech
  • Less listening effort
  • Hearing aids fitted with precision by Registered Audiologists.