The person guiding your hearing care matters. You should know who is testing your hearing, explaining the results, and helping you decide what makes sense next.
Most people do not book a hearing appointment feeling completely sure. They may be worried about hearing loss, current hearing aids, tinnitus, or whether they will be pushed into a decision before they understand the problem.
At Puretone Hearing Clinic, care is led by Registered Audiologists. Our team helps patients across Surrey, White Rock / South Surrey, and Vancouver with Hearing Tests, Prescription Hearing Aids, hearing aid fitting, Real-Ear Measurement, Hearing Aids Second Opinions, and practical follow-up care.
The goal is simple: help patients understand what is happening with their hearing and make the next step feel clearer, calmer, and easier to trust.
Hearing care works better when the person guiding it understands both the test results and the real-life listening problem.
Hearing care is not only about choosing hearing aids. It is about understanding why speech feels harder, why background noise is tiring, why current hearing aids may not be helping enough, and what kind of hearing aid fitting or support will actually make sense.
That takes more than a quick product conversation. It takes careful assessment, professional judgment, Real-Ear Measurement, and follow-up care that continues after the first fitting.
Puretone was built around that standard. Patients often come to us because they want a calmer appointment, a practical explanation, and hearing care that feels more personal than a retail-style experience.
When Audiologist-led expertise guides the appointment, patients usually leave with better understanding and more confidence.
Puretone was built by Syed Ullah and Aaisha Qureshey to bring a careful, measurement-based Audiology standard to Metro Vancouver.
Syed and Aaisha both earned Master of Science degrees in Audiology from the University of Manchester and gained experience within the United Kingdom's National Health Service before bringing that structured, patient-first approach to British Columbia.
Puretone Hearing Clinic was founded in 2015 to give patients and families a more thoughtful way to approach hearing changes, Prescription Hearing Aids, hearing aid fitting, tinnitus concerns, and communication difficulty.
This page introduces the team. For deeper biographies, use the individual profile pages for Syed and Aaisha. Keeping the full bios separate helps avoid repeating the same founder story across the website.
Puretone's recommendations are based on hearing assessment, professional judgment, and patient needs - not a single manufacturer pathway.
As an independent, Audiologist-owned clinic, Puretone can compare leading hearing technology and match the right option to the patient rather than to one brand shelf.
That independence matters when patients are considering Rechargeable Hearing Aids, Smart Hearing Aids, Bluetooth Hearing Aids, Custom Hearing Aids, or AI-assisted hearing-aid features. The right choice depends on hearing results, ear anatomy, dexterity, phone use, background-noise needs, lifestyle, and long-term support.
The question is not 'which product should we sell?' The question is 'what will help this patient hear and communicate better, and how do we verify the fitting properly?'
Puretone is led by Master-level Registered Audiologists who built the clinic around careful testing, honest explanation, and hearing care that feels personal rather than rushed.
Syed is a Registered Audiologist and Co-Founder of Puretone Hearing Clinic. His work focuses on detailed hearing assessments, Real-Ear Measurement, tinnitus support, Hearing Aids Second Opinions, modern Smart Hearing Aids, and hearing clarity in background noise.
Patients often appreciate Syed's calm, direct explanation style. He helps patients understand whether the issue is hearing change, fitting accuracy, hearing-aid settings, technology level, repair status, or something that needs a different pathway.
Quick focus areas:
Aaisha is a Registered Audiologist and Co-Founder of Puretone Hearing Clinic. She brings more than 15 years of experience in hearing and communication care, with a strong focus on calm explanations, senior care, hearing aid fitting, and follow-up support.
Her approach is thoughtful, steady, and practical. She helps patients understand modern hearing technology without overwhelming them, including Rechargeable Hearing Aids, Bluetooth Hearing Aids, Smart Hearing Aids, and Real-Ear Measurement verification.
Quick focus areas:
A hearing aid should not just be turned on. It should be measured, verified, and supported over time.
Real-Ear Measurement, often called REM, is one of the most important parts of proper hearing aid fitting. It checks whether the sound reaching your ear is matching what your hearing profile requires.
Every ear canal is different. Two people with similar hearing test results can still need different fine-tuning. Without REM, hearing aids may be programmed broadly, but they are not truly verified in the patient's own ear.
This matters even more with today's Smart Hearing Aids, Bluetooth Hearing Aids, Rechargeable Hearing Aids, and AI-assisted features. Advanced processing only delivers its benefit when it is matched to the patient's hearing needs and supported with follow-up care.
Our primary headquarters, offering practical access, multilingual support where available, and a family-oriented clinic experience.
Phone: 778-564-1611.
A convenient clinic for dependable follow-up, routine support, hearing-aid troubleshooting, senior-friendly care, and day-to-day hearing-aid support.
Phone: 778-564-0785.
Address postal code if shown: V3W 4Z9.
A calm clinic environment focused on advanced hearing technology, social listening, deeper assessment needs, and structured hearing-care guidance.
Phone: 778-294-7276.
A Main Street clinic for patients who want Bluetooth Hearing Aids, modern hearing technology, and support for adults and seniors navigating city listening demands.
Phone: 604-566-1034.
Address postal code if shown: V5T 3G8.
Yes. Puretone is led by Registered Audiologists with Master-level Audiology training.
Puretone was founded by Syed Ullah and Aaisha Qureshey after gaining Audiology experience in the UK and bringing that measurement-based approach to British Columbia.
A retail hearing store often focuses heavily on hearing-aid sales. An Audiologist-led clinic focuses on assessment, explanation, appropriate recommendations, fitting verification, and follow-up care.
Yes. Puretone fits current Prescription Hearing Aids, including Smart, Rechargeable, Bluetooth, and AI-assisted features where appropriate, matched to the patient's hearing and verified with Real-Ear Measurement.
Yes. Many patients transfer to Puretone for a Hearing Aids Second Opinion when their current hearing aids are uncomfortable, unclear, or not helping enough in background noise.
Yes. Real-Ear Measurement is a core part of our hearing aid fitting process because it helps verify that hearing aids are set correctly for your ears.
Yes. We welcome spouses, adult children, and caregivers when that support helps the patient feel more comfortable and informed.
Start with a team that explains clearly, fits carefully, and supports you after the first visit.
Whether you are exploring hearing aids for the first time, booking a baseline test for a parent, or wondering if current hearing aids could perform better, Puretone is here to help.