These Terms and Conditions govern your use of the Puretone Hearing Clinic website.
By accessing or using this website, you agree to these Terms and Conditions. If you do not agree, please do not use the website.
These Terms and Conditions apply to the website operated by Puretone Hearing Clinic and to the content, information, forms, links, and materials made available through it.
This website is provided for general informational, educational, and communication purposes. It is intended to help visitors learn about Puretone Hearing Clinic, our locations, services, and ways to contact the clinic.
Website content is not a substitute for a direct Audiological Assessment, clinical appointment, personalized recommendation, or professional judgment for your specific situation.
Information on the website should not be relied on as personal hearing or health advice.
Using this website, reading its content, or submitting a website inquiry does not by itself create an Audiologist-patient relationship or any other clinical relationship with Puretone Hearing Clinic.
A clinical relationship is established only through appropriate appointment, assessment, and direct engagement with Puretone Hearing Clinic according to applicable professional and operational processes.
If you are experiencing sudden hearing change, sudden one-sided tinnitus, severe dizziness, ear drainage, significant ear pain, or another urgent health concern, please seek appropriate urgent care promptly.
Puretone Hearing Clinic makes reasonable efforts to keep website information accurate and current. However, website content may be updated, revised, removed, or changed without notice.
We do not guarantee that all information on the website will always be complete, current, or error-free.
Visitors should contact the clinic directly to confirm service details, appointment availability, location details, fees, funding-related information, insurance-related information, and other important details before relying on them.
Content on this website, including pages about hearing loss, hearing aids, tinnitus, ear wax removal, hearing protection, funding, accessibility, and related topics, is intended as general information only.
Because hearing concerns vary from person to person, website content should not be interpreted as personal clinical advice, a diagnosis, a treatment plan, or a guaranteed outcome.
Different hearing-related concerns can feel similar at first. A blocked ear, hearing loss, tinnitus, middle-ear pressure, listening fatigue, and underperforming hearing aids can overlap. A direct appointment may be needed to understand your specific situation properly.
Submitting a form, inquiry, booking request, or contact request through the website does not guarantee an appointment or a confirmed service booking.
Appointments are considered confirmed only after Puretone Hearing Clinic has reviewed the request and provided confirmation through the appropriate communication channel.
Puretone Hearing Clinic reserves the right to accept, decline, reschedule, or modify appointment requests based on availability, operational needs, service suitability, location availability, or other appropriate considerations
Please do not use website forms for urgent health concerns or emergencies.
You agree to use this website only for lawful purposes and in a way that does not interfere with the website, its operation, its security, or other users.
You must not:
Unless otherwise stated, the website content, text, design elements, graphics, logos, layout, and other materials on this site are the property of Puretone Hearing Clinic or are used with appropriate permission.
You may view and use website content for personal, non-commercial use only.
You may not reproduce, modify, distribute, publish, display, scrape, or commercially exploit website content without prior written permission from Puretone Hearing Clinic.
This website may include links to third-party websites, tools, maps, platforms, social media services, forms, review widgets, booking tools, analytics tools, or other external resources for convenience.
These external websites and tools operate independently from Puretone Hearing Clinic. We are not responsible for their content, availability, privacy practices, security, accuracy, accessibility, or terms of use.
Use of third-party websites or platforms is at your own discretion and subject to the terms and policies of those third parties.
Puretone Hearing Clinic does not guarantee that the website will always be available, uninterrupted, secure, or free from technical issues.
We may suspend, restrict, modify, or discontinue any part of the website at any time without notice, including for maintenance, upgrades, operational reasons, security reasons, or other business needs.
We are not responsible for temporary interruptions, technical errors, browser issues, third-party tool failures, or other issues that may affect website access or performance.
To the fullest extent permitted by applicable law, Puretone Hearing Clinic is not liable for any loss, damage, cost, or claim arising from or related to:
Nothing in these Terms and Conditions is intended to exclude liability where such exclusion is not permitted by applicable law.
Use of this website is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored, protected, and disclosed through website interactions and related communications.
Puretone Hearing Clinic aims to make its website and clinic communication as accessible and understandable as reasonably possible.
If you experience difficulty using the website or accessing information, please contact us so we can review the concern and consider reasonable improvements where practical.
Read Our Accessibility Statement
Puretone Hearing Clinic may update these Terms and Conditions from time to time. When updates are made, the revised version will be posted on this page and the effective date will be updated.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms and Conditions.
These Terms and Conditions are governed by the laws of the Province of British Columbia and the applicable laws of Canada, without regard to conflict of law principles.
Any dispute relating to website use or these Terms and Conditions will be subject to the applicable courts and legal framework of British Columbia, unless otherwise required by law.
If you have questions about these Terms and Conditions, please contact:
Contact Details:
Puretone Hearing Clinic
Website:
https://www.puretonehearing.ca
Email: