Puretone is an independent, Audiologist-owned hearing clinic built for patients who want to understand their hearing before making decisions about hearing aids or any other next step.
Most people do not come to a hearing clinic feeling completely sure. They may notice conversations are harder, background noise is more tiring, or current hearing aids are no longer helping enough.
Puretone Hearing Clinic was founded in 2015 by Syed Ullah and Aaisha Qureshey to give patients a more careful and personal hearing-care experience than the rushed, retail-style model many people expect.
The first goal is simple: understand what is happening. From there, we explain the results in plain language, discuss the options clearly, and recommend the next step based on your hearing, lifestyle, technology needs, and daily communication goals.
With clinics in Surrey, White Rock / South Surrey, and Vancouver, Puretone helps adults and families access detailed Hearing Tests, Prescription Hearing Aids, hearing aid fitting, Real-Ear Measurement, Hearing Aids Second Opinions, Rechargeable Hearing Aids, Smart Hearing Aids, Bluetooth Hearing Aids, AI-powered hearing aid features, and long-term follow-up care.
Puretone was created for patients who want hearing care to begin with assessment and explanation, not a product pitch.
Hearing clinics can be structured very differently. Some settings are tied closely to retail systems, manufacturer pathways, or simplified product workflows.
Puretone was built for a different kind of experience. We start with your Hearing Test, your symptoms, your listening goals, and the situations where communication feels hardest.
If hearing aids are appropriate, the recommendation follows from that information. If they are not the right step, we say that too.
This matters because the answer is not the same for every patient. Some people need monitoring. Some need a hearing aid fitting review. Some need help understanding whether their current hearing aids can be adjusted, repaired, verified, or upgraded. Some need guidance about newer Rechargeable, Smart, Bluetooth, or AI-powered hearing aid technology.
What We Do Not Do:
Good hearing care should help patients feel informed, not pressured.
Puretone is led by Master's-level Registered Audiologists who believe better hearing care starts with careful assessment, fitting accuracy, and patient education.
Puretone was founded by Syed Ullah and Aaisha Qureshey, both Registered Audiologists with Master of Science degrees in Audiology from the University of Manchester.
Before opening Puretone, they gained experience in structured clinical systems, including the UK National Health Service. That background helped shape Puretone's approach: assess carefully, explain clearly, verify fittings properly, and support patients beyond the first appointment.
Syed is the Clinical Director and Co-Founder of Puretone. His work focuses on detailed hearing assessments, Real-Ear Measurement, Prescription Hearing Aids, modern hearing aid technology, second opinions, and helping patients understand what can realistically improve in daily listening.
Patients often appreciate Syed's direct, practical style. He explains the hearing results, the fitting process, and the technology without turning the appointment into a sales conversation.
Aaisha is a Senior Audiologist and Co-Founder of Puretone. She brings deep experience in adult hearing care, speech clarity, Prescription Hearing Aids, Real-Ear Measurement, senior support, and the follow-up needed to keep hearing technology comfortable and useful over time.
Her approach is calm, thorough, and patient-focused, especially for adults and families who need time to understand the results before making decisions.
Real-Ear Measurement helps confirm that hearing aids are set correctly for your ears, not just programmed from a computer estimate.
Every ear canal is shaped differently. Two people can have similar hearing test results and still need different hearing-aid settings.
Real-Ear Measurement checks the sound reaching your ear and allows us to fine-tune the hearing aid fitting for speech understanding and comfort.
This is one of the clearest differences between simply receiving hearing aids and receiving hearing aids that are properly fitted, measured, and supported by a Registered Audiologist.
The goal is clearer speech, less listening effort, and more confidence in the fitting.
Patients often tell us the difference is not only the technology. It is how the appointment feels.
Many people arrive feeling unsure, frustrated, or hesitant. Some have delayed booking for months. Some worry that a hearing test automatically means being pressured into hearing aids.
Others are helping a parent or spouse who is not ready to talk about hearing changes yet, or who already wears hearing aids but is disappointed with clarity in restaurants, TV, phone calls, or family conversations.
Puretone appointments are designed to feel calm, respectful, and easy to follow. Questions are welcome. Family members can attend. Results are explained in practical language so everyone understands the recommendation.
This can be especially helpful for seniors, adult children helping a parent, spouses noticing communication changes, and patients who have had a frustrating hearing-aid experience elsewhere.
Puretone's reputation has grown through patient relationships, family recommendations, professional referrals, and community trust.
Patients often describe the same differences: practical explanations, less pressure, measured hearing aid fittings, and support that continues after the first visit.
Puretone was named winner of the 9th Annual Peace Arch News Readers' Choice Awards as the number one Hearing Clinic voted by the White Rock and South Surrey community.
We also stay connected through community education, local involvement, charitable support, and patient relationships across Surrey, White Rock, Vancouver, and nearby communities.
The right hearing care should feel clearer clinically and financially.
For many patients, deciding that hearing matters is the easy part. Figuring out coverage, direct billing where available, or payment options can feel more difficult.
Puretone helps patients understand insurance options, relevant funding pathways, and Financial Accessibility when hearing aids or another care plan is appropriate.
For eligible patients, 0% financing options are available to help make premium Prescription Hearing Aids more manageable over time.
Our primary headquarters, with practical access, multilingual-friendly support where available, family-supported appointments, and Audiologist-led hearing aid guidance.
Best Fit: Best for family-oriented hearing care, Hearing Tests, Prescription Hearing Aids, and first-step guidance.
Phone: 778-564-1611
A convenient clinic for seniors, existing hearing-aid users, repairs, upgrades, Rechargeable Hearing Aids, second opinions, and dependable follow-up.
Best Fit: Best for everyday hearing-aid support, senior-friendly follow-up, hearing aid repair review, and technology-upgrade guidance.
Phone: 778-564-0785
A calm clinic environment on 16 Avenue for adults and seniors seeking modern Prescription Hearing Aids, Real-Ear Measurement, Rechargeable Hearing Aids, Smart Hearing Aids, and ongoing support.
Best Fit: Best for premium hearing-aid guidance, hearing aid fitting, background-noise concerns, and structured follow-up.
Phone: 778-294-7276
A Main Street clinic for adults, seniors, and family-supported appointments needing Hearing Tests, Prescription Hearing Aids, Bluetooth Hearing Aids, phone and TV support, and Real-Ear Measurement.
Best Fit: Best for Audiologist-led hearing aid technology, Bluetooth support, background noise, and Main Street access.
Phone: 604-566-1034
Yes. Puretone is Audiologist-owned, and recommendations are based on hearing needs, comfort, lifestyle, fitting accuracy, and long-term benefit.
No. You can contact Puretone directly to book a Hearing Test or consultation.
Puretone is built around detailed testing, practical explanation, Real-Ear Measurement, and follow-up care rather than a product-first sales model.
No. The first appointment is about understanding your hearing. If hearing aids are recommended, your options are explained clearly so you can decide on your own timeline.
Yes. Many patients come to Puretone for a Hearing Aids Second Opinion when current hearing aids are uncomfortable, unclear, or not helping enough in background noise.
Yes. When hearing aids are appropriate, Puretone can discuss Rechargeable Hearing Aids, Smart Hearing Aids, Bluetooth Hearing Aids, AI-powered hearing aid features, Custom Hearing Aids, and Background Noise Filtration based on your hearing needs.
Yes. We welcome spouses, adult children, and caregivers when that support helps the patient feel more comfortable and informed.
Puretone was founded by Syed Ullah and Aaisha Qureshey, Master's-level Registered Audiologists, in 2015.
Real-Ear Measurement helps verify that hearing aids are set correctly in your ear canal. This is more precise than relying only on computer software settings.
Choose the clinic that is most convenient or best matched to your needs. All four locations support Audiologist-led hearing care and can help route you to the right Hearing Test, Prescription Hearing Aid pathway, hearing aid fitting review, or follow-up appointment.
Whether you are exploring hearing care for the first time, booking a baseline test for a parent, or wondering if your current hearing aids could perform better, Puretone is here to help.
Start with a detailed Hearing Test, and we will help determine the most appropriate path forward in plain language and without pressure.
You do not need to decide everything at once. The purpose of the first step is simply to understand what is happening and what will help most.